Voice AI for Hotels and Hospitality — Reservations, Concierge, FAQs

Voice AI for Hospitality

An AI concierge that's awake at 3am. Handles reservations, room service, hotel info, and guest requests in 30+ languages — at $0.03/min.

PCI AvailableGDPR AlignedMulti-language
$0.03
Per Minute
$0
Minimums
0.8s
Latency
200
Free Minutes

How Burki Fits Hospitality Teams

Hospitality teams usually do not need another generic chatbot. They need a phone agent that can answer routine calls, collect structured information, route urgent conversations, and stay consistent during busy hours. Burki is built for that phone-first workflow: it listens in real time, responds with low latency, and connects each call to the systems your team already uses.

The platform is designed around practical operations, not just demos. You can start with one workflow, such as scheduling, qualification, reminders, intake, or support, then expand into more call types once the assistant has proven itself. Each deployment can use different LLM, STT, TTS, and telephony providers, so your hospitality team can tune for accuracy, compliance, cost, or voice quality without rebuilding the whole stack.

Burki also keeps pricing predictable. You pay a transparent platform fee instead of committing to large bundles or opaque enterprise minimums. That makes it easier to compare automation cost against staff time, abandoned calls, missed opportunities, and after-hours coverage gaps.

Hospitality Industry Challenges

Common problems that voice AI solves for hospitality organizations.

Multilingual guest support

International guests expect service in their language. Hiring multilingual front-desk staff at scale is impossible.

Overnight call coverage

Nighttime calls about housekeeping, room service, or hotel info pull staff from other duties.

Repetitive guest FAQs

Pool hours, breakfast time, parking, WiFi password — asked hundreds of times per week.

Reservation phone abandonment

Phone bookings are higher-value than OTAs but front desk is too busy to answer them well.

Voice AI Use Cases for Hospitality

How Burki helps hospitality organizations automate voice communications.

24/7 Reservations

AI books direct reservations against your PMS — higher margin than OTAs.

Concierge Requests

Restaurant recs, transportation, attractions — with full context on the guest.

Room Service Orders

Captures order, charges to room, sends ticket to F&B with no human in the loop.

Multilingual Guest Support

30+ languages with auto-detection. Each guest served in their preferred language.

Hotel FAQs

Pool hours, breakfast, parking, WiFi — answered instantly, in any language.

Loyalty Program Lookup

Recognizes loyalty members, surfaces points balance, and applies member rates.

ROI for Hospitality

Real results that hospitality organizations achieve with Burki.

+15–25%
Direct reservation volume
vs OTA-heavy mix
30+ hrs/wk
Front desk relief
Per property
30+
Languages supported
Auto-detected
+0.4 pts
Guest satisfaction
On post-stay surveys

Simple, Transparent Pricing

No bulk minimums. No hidden fees. Just $0.03/min for all hospitality use cases.

$0.03
per minute
No bulk purchase required
200 free minutes to start
All compliance features included

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Compare how Burki automates calls across other high-volume phone teams.

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Ready to Transform Hospitality?

Start with 200 free minutes. No credit card required. No bulk minimums.