Use Cases

Voice AI for Every Use Case

From customer support to lead qualification - automate any voice workflow at $0.03/min with no bulk minimums.

Start with the workflow that creates the most drag

Voice AI works best when it starts with a specific operational problem. That might be missed inbound calls, slow lead response, appointment reminders, repetitive support questions, survey collection, outbound campaign follow-up, or an IVR that forces customers through too many menu branches.

Burki gives each use case its own assistant settings, tools, handoff behavior, phone numbers, and reporting. You can test one workflow with the free minutes, review transcripts, and expand after the assistant proves that it can handle real callers safely and consistently.

Customer Support

Automate tier-1 customer support with AI voice agents that handle common questions, route complex issues, and scale instantly.

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Appointment Scheduling

Let customers book, reschedule, and cancel appointments by phone any time. Integrates with your calendar and reduces no-shows.

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Lead Qualification

Instantly respond to leads, ask qualifying questions, score them, and route hot prospects to sales. Never miss another opportunity.

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Surveys & Feedback

Collect customer feedback, NPS scores, and survey responses via natural voice conversations with higher completion rates than text.

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Notifications & Reminders

Send appointment reminders, payment notifications, and important updates via AI voice calls that get answered and acknowledged.

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IVR Replacement

Replace frustrating phone trees with natural AI conversations. Customers say what they need, AI understands and routes or resolves.

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AI Cold Calling

Run AI cold-calling campaigns at $0.03/min. AI dials, qualifies, and hands hot prospects to your reps with full transcript context. TCPA-compliant, DNC-scrubbed, with consent capture.

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Conversational IVR Automation

Replace press-1-for-X menus with a conversational AI that understands what callers actually want. Burki's IVR Explorer maps any existing IVR tree, then we replace it with a faster, friendlier voice agent at $0.03/min.

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AI Receptionist

Burki's AI receptionist answers every call, routes intelligently, takes messages, books appointments, and never goes home. Replace voicemail, augment your front desk, or run multiple locations from one agent.

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Every Use Case Includes

The same enterprise features at startup-friendly pricing.

$0.03

Per Minute

No bulk minimums

0.8s

Latency

Natural conversations

50+

Providers

LLM, TTS, STT options

Free

Compliance

HIPAA, SOC 2, PCI

Find Your Use Case

Start with 200 free minutes. No credit card required.

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