Automate Claims and Policy Support

Voice AI for Insurance

Automate first notice of loss, policy inquiries, and claims updates. $0.03/min with SOC 2 compliance - no bulk minimums.

SOC 2PCI DSSState Compliant
$0.03
Per Minute
$0
Minimums
0.8s
Latency
200
Free Minutes

How Burki Fits Insurance Teams

Insurance teams usually do not need another generic chatbot. They need a phone agent that can answer routine calls, collect structured information, route urgent conversations, and stay consistent during busy hours. Burki is built for that phone-first workflow: it listens in real time, responds with low latency, and connects each call to the systems your team already uses.

The platform is designed around practical operations, not just demos. You can start with one workflow, such as scheduling, qualification, reminders, intake, or support, then expand into more call types once the assistant has proven itself. Each deployment can use different LLM, STT, TTS, and telephony providers, so your insurance team can tune for accuracy, compliance, cost, or voice quality without rebuilding the whole stack.

Burki also keeps pricing predictable. You pay a transparent platform fee instead of committing to large bundles or opaque enterprise minimums. That makes it easier to compare automation cost against staff time, abandoned calls, missed opportunities, and after-hours coverage gaps.

Insurance Industry Challenges

Common problems that voice AI solves for insurance organizations.

Claims Volume Spikes

Weather events and disasters create massive call volumes that overwhelm staff.

Hold Times

Long wait times frustrate policyholders and hurt satisfaction scores.

Routine Inquiries

Agents spend hours answering simple questions about coverage and billing.

FNOL Bottleneck

First notice of loss calls require immediate handling but staff is limited.

Voice AI Use Cases for Insurance

How Burki helps insurance organizations automate voice communications.

First Notice of Loss

AI captures all FNOL details immediately, any time of day or night.

Claims Status

Policyholders get instant updates on their claims without hold times.

Policy Questions

AI answers coverage, deductible, and policy detail questions instantly.

Quote Generation

Collect info for quotes and schedule follow-ups with agents.

Payment Reminders

Proactive calls reduce lapsed policies and improve retention.

Renewal Outreach

AI contacts policyholders before renewal to confirm or update coverage.

ROI for Insurance

Real results that insurance organizations achieve with Burki.

24/7
FNOL Capture
No missed claims
-60%
Handle Time
For routine inquiries
$0.03/min
Cost per Call
vs $8-12 live agent
+25%
CSAT Impact
No hold times

Simple, Transparent Pricing

No bulk minimums. No hidden fees. Just $0.03/min for all insurance use cases.

$0.03
per minute
No bulk purchase required
200 free minutes to start
All compliance features included

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Ready to Transform Insurance?

Start with 200 free minutes. No credit card required. No bulk minimums.